Lit 9 Essay Example | Topics and Well Written Essays - 500 words

Lit 9 - Essay Example Homeless People and Homelessness (Houseless & Houselessness), is a useful website that provides sufficient material to understand what homelessness is. This website has arranged different topics related with homelessness and has published the details of homeless people, pictures, statistics, News, Homeless children, and so on. (Homeless). Divorce appears as a quite common theme in the contemporary realistic fiction and the website ‘JWI Jewish Women International’ (What is Divorce), is useful for those who seeks for the details of divorce. One can use the additional links provided in this web page for an understanding of divorce and related topics. The online article, ‘Coming of age in the years of living dangerously’ by Brill Briggs clearly expresses the issue, ‘coming-of-age.’ It is available at: http://www.msnbc.msn.com/id/31670059/ns/health-kids_and_parenting/ (Briggs). ‘The problem death and disease’ is the website that deals with the topics of death and disease. It also discusses the reasons for deaths caused with the abuse of tobacco and other drugs. (The Problem Death and Disease). ‘Monster’ by Myers is a widely discussed novel that fulfills most of the characteristics of realistic fiction. One of the main features of the novel concerns with the presentation of its content in such an honest way that the readers feel nothing exaggerated with the characters or the setting. â€Å"The mood is very dark and filled with despair as we see Steve learning to cope with what may be the outcome of this trial.† (Myers). The protagonist of the novel Steve is a true representative of youngsters who had spent their life in jail either as an after effect of their crime or becomes prey of the existing social customs. The novel exposes social as well as the personal values through Steve and his identity remains as a question to society. The novel allows the readers to reach

Welfare and unemployment Essay Example for Free

Welfare and unemployment Essay Welfare is a term used to describe a wide spectrum of parameters for human well being. These parameters include security, education, economy, housing, health and natural environment. In essence, welfare encompasses wellness of all aspects of life. Basically, welfare can be defined as wellness or well doing or wellbeing in regard to enjoyment of health and common blessings of life, free from any evil or disasters; development and happiness. Welfare can be viewed in the perspective of both an individual and community as a whole. On the other hand, unemployment refers to a situation where an individual is available to work and currently searching for work but there is no where he/she can work. The level of unemployment is measured by unemployment rate which is usually described as the percentage of the people in the labor force who have gotten employed. It is a matter of course that unemployment impacts negatively to the welfare of the people in a country. These impacts occur at individual, family and community levels. Some of the impacts of unemployment that are commonly known include: poor housing, lack of income, poor health, lack of food, insecurity, lack of education , accumulation of debts, Xenophobia, protectionism and immigration hence it is agreeable among people of different quotas that unemployment and welfare are closely related (Anderson, 2000, 67) . To begin with, one of the most important measures of welfare is health. According to WHO, health is defined as a state of complete wellness physiologically, economically, socially and emotionally and not merely the absence of a disease or disability. In this regard, economy and social factors are key determinants of human health. The welfare of the economy and social status is dependent on the availability of work that provides employment to the people. In the contemporary world, employment means work which is consistent and money can be paid for it. The need for earning money has made a paying job as a top agenda in the priorities and lives of many people. Due to this reason, job has got a significant impact on the mental, physical and social health status of the society. There is a lot of documented research and empirical evidence on the effects of lack of jobs on the health of the people. Employment to may people gives them a sense of consistency, purpose and identity, belongingness, social identity and a chance for individual’s growth and development. In some cases, some say that it provides to them self-realization and creativity. When one is unemployed, he/she is considered to have lost these vital benefits and therefore it results to adverse effects to his/her health (Earney, 1997, 102). According to numerous studies that have conducted world wide, there seems to be a pattern of increasing mortality rate during the times of negative economic growth, such as time of increasing unemployment. For example, in Scotland (1983), there was a time lag of 0 to 13 years in its population, meaning that the death rate was increased by the continuously high and rising unemployment during that time. This association of health and unemployment can be depicted well in the studies of cardiovascular diseases. From analysis of various studies, it has been proved that there is a positive relationship of unemployment and coronary heart diseases deaths. This is basically because of the stress that is related with unemployment. From these studies, it has been specifically noted that, aged employees who were retrenched and the young people who are jobless are more prone to stroke and high blood pressure disorders than the other segments of the populations. The other measure of the association between unemployment and health is number of suicides. In the studies that have been conducted so far, it has been proved that in most cases, those who attempted suicide had been unemployed or jobless. This was more so among the adolescents males. Research has also shown that high risks of injury and accidents are related to unemployment (Nelson, 1999, 33). Unemployment has also been identified as one of the cause of the many mental problems being experienced of late. It is confirmed by research that immediate job loss, long time joblessness and many mental and physical health disorders are closely related. The mental health negative effects of joblessness include consistent depression, insomnia, self-harming feelings , anxiety, dullness, pessimism , decline in self esteem and reduced ability to make decision. In one of the studies in USA, it was found that the physicians recorded the highest number of psychiatric patients during the times of economic recession which is characterized by a lot of joblessness. Also, worthy noting was the unique finding that most health facilities received the highest number of clients in the times of economic difficulties contrary to the normal assumption of the people that patients increase at the time of economic boom when there is a lot of money in circulation for seeking healthcare. Unemployment does not spare the welfare of children either. It has been noted that children are adversely affected when the parents are jobless. In such cases, the families lack finances to cater for their basic needs like seeking for health care, education, shelter and food. This results to increased infant mortality, morbidity rates and hospital admissions. In one of the studies in Britain, it was found out that unemployment doubled the risk of sickness for young children who were admitted at the health facilities. Unemployment makes the young to suffer from material deprivation, depression and other psychological problems, somatic symptoms and sicknesses, juvenile delinquency, poor performance in school and lack of attachment to the parents. It has also been observed that child abuse and neglect becomes rampant when jobless occurs (Gulluly, 1998, 23). For women, the problem of unemployment hits the hardest. It predisposes them to the practice of prostitution so as to earn income for catering for their needs and their families. Such practice has resulted to quick spread of sexually transmitted infections like HIV and others. Moreover, joblessness among women leads to increased levels of the cases of maternal mortality . This is due to lack finances for seeking maternal health services, which in most developing countries are paid for. To worsen the situation, the married women have been on the receiving end in the times of unemployment since many men divorce them or run away leaving them with a heavy burden of feeding the families. Such cases have been reported in developing countries where the men leave their wives and migrate to other areas in the name of hunting for job. The ripple effect of this kind of migration is extended to food production in that it leads to the lack of manpower in rural areas and therefore agriculture is adversely affected. When it comes to the relationship between unemployment and housing, it is evident that the low level of income which is associated with unemployment results to mushrooming of informal settlements like slums in towns and squatters in rural areas. The unemployed lack money to rent descent houses or buy land of their own thus results to deviation of the law and settling in lands owned by other people. This leads to cycle of crimes and battles between the security officers and the jobless people. In addition to this, standards of living are affected with the informal settlement dwellers lacking basic necessities like drainage systems, water and other sanitation facilities hence frequent outbreaks of diseases (Snower, 2000, 16). In other cases, chronic lack of jobs leads to xenophobic attacks that polarizes the diplomatic relation of a country with others. This occurs due to thinking that unemployment results when the available jobs are being taken by a foreigner who is regarded as non citizens. During this kind of attacks, robbery, rape, destruction of property and demonstrations become the order of the day. To evade such adverse influences of unemployment, many countries have come up with economic strategic plans that attempt to ensure there are adequate employment opportunities to absorb jobless people and graduates from both universities and other tertiary level colleges. USA has been on the fore front in endeavor. The president-elect barrack Obama has come up with policies for the country to address the low level of unemployment that had occurred during the previous government (Adam, 2003, 86). These include provision of immediate tax cut for workers and their families. This aims to make half of the tax credit be available to the workers and the jobless thus maintaining the consumer expenditure, strengthening the economy as well as rescuing many Americans who are faced with economic challenges. Another strategy which president Oboma is using is the provision of immediate supplement to social security for the low and middle income seniors. This is because the president understands that high prices are overburdening the seniors surviving on fixed incomes. He is providing to the middle and low income that are not benefiting from the tax credit, an immediate one time supplement to their social security benefit. Establishment of a kitty to assist families from foreclosure is another way which Obama is using to cushion the low income earners and the unemployed. This plan will aid people to live in their residentials and renegotiate with their lenders as well as preventing more decline in property values thus reducing the effect of a national foreclosure crisis on the state and household budgets. Lastly, he has initiated the provision of relief for local and state governments badly hit by housing crisis to protect curtailment of services like health education and infrastructure. This is because the housing crisis and sinking economy has resulted to significant decline of revenue in both state and local governments. In conclusion therefore, it is of a paramount importance for any government to ensure that the economy is properly managed to produce employment opportunities since failure to do so may result to eruption of incidences that ripple the welfare of a country. Work cited Adams Frank. Unemployment and Social Decay in Urban areas. Routledge, London, 2003, pp. 86 Anderson Ewan. An Introduction to Essentials of Economics.. Praeger Publishers, Westport CT, 2000, pp. 67 Earney Fillmore. The Global Indicators of Social Welfare. Macmillan Publishers, London, 1997, pp. 102 Gulluly James. The Principles of Economics. W. H Fremmil, 1998, pp. 23 Nelson Daniel. Unemployment Insurance: The American Experience. University of Wisconsin, 1999, NewYork, pp. 33 Snower Dennis. Unemployment Benefits: An Assessment for Reforms. Macmillan Publishers, London, 2000, pp. 16

Linear B Archives and the Mycenaean World

Linear B Archives and the Mycenaean World What contribution do the Linear B archives make to understanding the Mycenaean world in respect of one of the following: social organisation, cult practices, stock breeding and agriculture, warfare, bronze working? The Linear B archives provide us with the earliest primary evidence about Mycenaean palatial civilisations[1] and an unparalleled insight into the nature of Mycenaean warfare. The archives consist of approximately five thousand clay records[2] and contain information on armour, weapons, chariots, naval warfare and subsidiary details about possible troops. The importance of these documents is greatly enhanced by the complete lack of historical accounts[3] from this era, and also the fact that nearly all of the ideograms used in the archives are devoted to armour, weaponry, horses and chariots[4] means that they are of intrinsic value to the understanding of warfare in the Mycenaean world. However, there are limitations with the Linear B archives, particularly in terms of their chronological range, inventory style and perhaps bias representation of the importance of warfare under normal circumstances. It is also important to consider what other discoveries have made vital contributions to our understanding of Mycenaean warfare, such as the palaces themselves, surviving weapons and representations of war or armour in art. Since all of the tablets come from the palatial centres, one of their most important contributions is that they tell us directly about the economies of the palaces and that their main focus’ were ‘military preparedness’[5], defensive strategies and the wealth to support these things. The Linear B archives record information about the production, refurbishment and also the distribution[6] of many different types of military equipment. It is possible to interpret from the archives, that the Mycenaean’s used a very centralised system to gather and organise military equipment and that this was based around the main palatial complex. Evidence for this can be seen in a tablet from Pylos which lists sixteen different places that were responsible for supplying an amount of bronze in the form of heads for arrows and spears[7]. The tablets also directly show the extent that these palaces were concerned with having a fully equipped force[8], this is mainly due to the sheer number of references to armour and weapons throughout the archives. The many tablets depicting armour are especially useful when trying to understand Mycenaean warfare. Tablets at Tiryns[9], Pylos and Knossos all record suits of armour and provide us with evidence for the use of armour across a wider range of palatial centres than archaeological finds would suggest. At Pylos the tablets mention at least twenty suits of armour with the ideograms for a cuirass and a helmet, and at Dendra there are at least one hundred and forty suits recorded in the chariot tablet[10]. The ideograms themselves are of great value because form them you can see the style and type of armour which is very similar to the suit which was discovered at Dendra and those described by Homer[11]. Not only do the archives provide evidence for the use of armour they also give us some indication of the value of the armour itself. In some tablets the ideogram for armour is replaced with one for a bronze ingot[12], this could be interpreted as a representative of the value of the armour or perhaps as an approximate quantity of material used to make the armour itself. A further contribution made by the archives is the existence of an illustration on the reverse of a tablet. The drawing shows a man wearing greaves and drawing his sword, and was probably the work of a scribe while he was waiting to make his recordings[13]. This is particularly interesting as it allows us to see the influence that warfare may have had on a member of Mycenaean society who chose to sketch this scene and its shows the weapon and armour which was associated with a soldier. Weapons are an essential part of warfare and were a major resource recorded in the tablets. The importance of weapons to the Mycenaean’s can be clearly seen in a tablet from Pylos which records a quantity of recycled bronze by the number of arrow or spearheads it would be able to make[14]. The tablets also contribute to our knowledge of which materials were being used to manufacture weapons, for example we can tell that most weapons were being made from bronze because articles of iron were never mentioned in the tablets[15]. The use of ideograms to depict weapons allows us to partly see how the weapons would be used; thrusting spears, throwing javelins, slings and bows are all shown in the tablets[16]. The ideograms are also useful because it is possible to compare types of swords or daggers by looking at what is different between each separate ideogram. In the Linear B archives there have been large numbers of tablets devoted to chariots or their trappings. Many of these regions have rough terrain so this is often seen as particularly surprising. One example is the region around Knossos, which was, and still is, especially mountainous and the only way to use a chariot would be to bring it to the beach or to the plains some distance away[17]. Records relating to chariots include; a tablet from Pylos listing one hundred and fifty one chariot wheels[18], and the Knossos tablets featuring several hundred chariots and spare parts[19] along with individual inventories which record a name, chariot, horses and a suit of armour[20]. However, of particular interest in terms of chariots are a few texts from Knossos and Pylos. The first, from Knossos, records the distribution of defensive armour to each of the chariot crew[21]. The texts from Pylos, which were found in the Northeast Workshop, list leather items that relate to chariots, some examples are reigns, halters, bridals and saddlebags[22]. These groups of tablets provide us with information that not only supports the other Linear B evidence, but also archaeological finds as well. The archives have far more limited information in terms of naval warfare. At Pylos there are some unclear references to over six hundred ‘rowers’[23], and lists of coastal settlements[24], when considered together, these could be interpreted as naval organisation or defensive preparations. A further important addition to our knowledge of naval warfare is the drawing found on the reverse of a tablet in Pylos, its shows an image of a ship. The image is not only comparable to an ideogram used on a tablet from Knossos, but it also resembles the ships used not by the Mycenaeans but the Minoans[25]. One could argue that there were possible overlaps in the style of ships used from the Minoan period into the Mycenaean era. The contributions made by Linear B are undeniable, but on the other hand it is also vital to consider the disadvantages that these archives have. The records themselves were not intended to be long lasting[26] as they were only preserved by chance. They are in a way comparable to the modern post-it note: a disposable, cheap and transportable way of recording data. The survival of the tablets is also completely random[27], which means that we are often left with fragmented topics and it impossible to tell how complete the archives we have are. The archives are also only based on a certain group of palatial centres and so there is a possibility that there were some differences existing between these and others[28]. Thus meaning that using the archives to get a picture of the entire Mycenaean world is not reliable. A further problem with the tablets is the possibility that there are inaccurate. For example, those found in the ‘Room of the Chariot tablets’, have been interpreted, by some, to be scribal exercises and not genuine records, the reason for this interpretation is that they were all written by different hands in the same characteristic style[29]. If this was the case then much of our evidence for chariots would no longer be valid and the argument for their use in mountainous areas would be far weaker. The archives also have huge chronological limitations in terms of their range as they are either limited to the last year or so before the destruction of the palaces, or they are random undated years[30]. The maximum range of the archives has been dated to between fourteen hundred and twelve hundred BC, and each of the documents only refers to the current year[31]. This makes it extremely difficult to ascertain information regarding trends or patterns across the whole of the Mycenaean era. It is also important to take into consideration that these records represent what can only be seen as a period of unrest for the Mycenaean civilisations. The year before the destruction of the palaces would have probably been far more militaristic than ordinary day to day life. In the tablets we see examples of special provisions made for this time of warfare, one such example was Bronze smiths being excused from having to pay tax because they were so busy making weapons[32]. The tablets from Pylos include records of contributions of gold[33] and specific weights of bronze[34] from local officials; it could be possible that this was to finance the war effort. These records may then be giving us unbalanced view of the priorities of the Mycenaeans, and that perhaps under less pressing times there is a much smaller focus on warfare. Since the Linear archives are almost entirely made up of inventories[35], it is exceptionally difficult to understand either how objects were used or the nature of warfare itself in the Mycenaean world. This is particularly significant when you consider that none of the documents record the existence of an actual army[36]. It seems evident that although the archives provide us with a great amount of information, they do have their limitations. In order to fully understand Mycenaean warfare it is also necessary to consider the archaeological evidence that we have available. For example, the palaces themselves show evidence of a need for strong defences. The building works which took place before their destruction are a clear indication of preparation for sieges and attacks; in particular the introduction of water supplies[37] that would allow those inside the walls to survive, even under a long term siege. Furthermore the contributions in terms weaponry from the archives are much more valuable to us when we use it alongside actual surviving weapons and armour. One of the most important discoveries was the Dendra armour, a full bronze corslet and neckpiece[38] which is made from a number of individual sheets of bronze[39]. Armours of this type were recorded in tablets at both Knossos and Pylos[40] and the armour type can be clearly recognised by the ideograms themselves. We can also use comparisons between archaeological evidence and the tablets to trace different types of sword, and by doing so it is possible to see some possible changes in military practices[41]. Since the archives consist mostly of inventories it is useful to see these items as represented by the Mycenaeans, in particular through art, which gives us the opportunity to see depictions of chariots, weapons and armour in use. One such example of this is the ‘Silver Siege Ryhton’ from Shaft Grave four, which depicts an attack on a walled settlement[42]. What is particularly interesting is that this is a seaborne attack and so could link to the tablets listing coastal settlements from Pylos; it also shows an archer[43] which supports information on weaponry. Another vessel which provides useful information is the ‘Warrior Vase’ from Mycenae, this shows six men marching on each side of the vase. The men all wear white spotted, horned helmets, and carry spears and shields. They wear greaves, short fringed skirts and corslets[44]. The theme of marching soldiers is also seen on the ‘Painted Grave Stelae’ from Mycenae[45]. It is possible then to get some idea of how the equipment of a soldier would be put together and to see that warfare had a big influence on Mycenaean art. The use of boars tusk helmets is far more emphasised through art than in the archives, for example; in the fresco from Akrotiri which is dated to approximately sixteen hundred BC[46], and on a carved ivory relief from the house north of the ‘Oil Merchants’ which shows a Mycenaean warrior wearing a boars tusk helmet. These examples are significant because they represent the need to consider the Linear B tablets as just one part of the picture, and not as a sole contributor to our understanding of Mycenaean warfare. [1] Cline 2010:357 [2] Cline 2010:358 [3] Wardle 1997:45 [4] Cline 2010:367 [5] Cline 2010:367 [6] Cline 2010:367 [7] Rawlings 2007:21 [8] Wardle 1997:63 [9] Lodewijckx 1996:483 [10] Wardle 1997:64 [11] King 1970:296 [12] Wardle 1997:64 [13] Wardle 1997:73 [14] Cline 2010:367 [15] Chadwick 1958:116 [16] Rawlings 2007:23 [17] Lodewijckx 1996:493 [18] Cline 2010:367 [19] Rawlings 2007:21 [20] Wardle 1997:71 [21] Drews 1993:111 [22] Lodewijckx 1996:483 [23] Wardle 1997:73 [24] Wachsmann 1998:124 [25] Wachsmann 1998:125 [26] Cline 2010:358 [27] Wardle 1997:47 [28] Wachsmann 1998:123 [29] Chadwick 1976:169 [30] Cline 2010:358 [31] Edwards 1973:610-11 [32] Chadwick 1958:123 [33] Wardle 1997:39 [34] Wardle 1997:45 [35] Rawlings 2007:22 [36] Chadwick 1976:159 [37] Wardle 1997:73 [38] Hood 1960:9 [39] Hood 1960:10 [40] Wardle 1997:64 [41] Wardle 1997:63 [42] Rawlings 2007:23 [43] Tartaron 2013:64 [44] Suter 2008:82 [45] Suter 2008:83 [46] D’Amato 2013:41

Essay --

In this paper, I will argue that Nietzsche’s view on punishment morally is skewed simply because I believe that a healthy moral individual would not be at rest while another human is being tortured. However, to a certain extent and in some specific situations, many would disagree with me. As for Foucault’s speculation on morality I will agree to certain extent as well. It is quite apparent Nietzsche wants to point out the irony pertaining to punishment. His perspective on punishment is that punishment –at least at some points in history, is a practice for the sake of to seeking retribution, revenge and ironically enough cheerfulness. Nietzsche characterizes the relationship between punishment and morality as historically dynamic and unstable, but, notably, at one times more in a cheerful behavior. Nietzsche criticizes retributivists (the people who judge others before they judge themselves) and utilitarians who seek justice or deterrence as the essence of punishment. Nietzsche argues that in order for the cruelty in punishment to be understood we have to learn to see punishment as always festival-like, or, punishment always involves a kind of festival of cruelty that contemporary moralists (e.g. utilitarians) try to hide with their somber, â€Å"downer† accounts of punishment (without cruelty). For Foucault—similarly or on the other hand, however, Foucault’s speculation on punishment and morality is that punishment is used, also for a variety of reasons, also unstable and dynamic historically. Foucault focuses in particular on a change in our ideas about punishment like Nietzsche. In the first situation, where punishment is more â€Å"festival-like† as Nietzsche would say, the joy is not for the people as much as it is for a festival to... ... punishment of the old regime† (Foucault, 111) Here, Foucault is describing how the powerful used the guilty as an example for the viewers. I want to compare this to a death sentence that is fairly commonly used in America. When someone commits capital offense a gruesome act, the American government will use its authority to portray its power. I agree with Foucault idea when he states that the viewers will in fact learn a lesson by witnessing the power of government over its citizens. Nietzsche’s perception however illustrates that the spectators should view this act as a cheerful one rather than one to invoke power. I personally feel that using punishment as a technique to make spectators joyous does not solve the problem that needs to be solved. As a healthy moral human being I believe that punishing someone should never be used as an amusing and pleasurable view.

Sludge retention time in aerobic granulation

AbstractionThis paper shows the function of sludge keeping clip in aerophilic granulation under negligible hydraulic choice force per unit area. Consequences showed that no successful aerophilic granulation was observed at the studied SRTs in the scope of six-eight months. A comparing analysis revealed that hydraulic choice force per unit area in footings of the minimal subsiding speed would be much more eective than SRT for heightening heterotrophic aerophilic granulation in sequencing batch reactor ( SBR ) . It was shown that SRT would non be a decisive factor for aerophilic granulation in SBR.IntroductionSludge keeping clip ( SRT ) is one of the most of import design and operation parametric quantities in the activated sludge procedure. It has been known that SRT may hold singular eect on bio & A ; # 64258 ; occulation of activated sludge.Basically a SRT of 2 yearss is frequently required for the formation of & A ; # 64258 ; occulated activated sludge with good subsiding ability ( Ng, 2002 ) , while the optimal SRT for good bio & A ; # 64258 ; occulation and low vitamin E & A ; # 64260 ; uent COD was found to be in the scope of 2 and 8 yearss ( Rittmann, 1987 ) . It has seen believed that a SRT shorter than 2 yearss favors the growing of spread bacteriums that in bend would ensue in increased SVI and e & A ; # 64260 ; uent COD concentration. In aerophilic farinaceous sludge sequencing batch reactor ( SBR ) without knowing control of SRT, it was found that SRT would change in a really big scope of one to forty yearss along with granulation ( Pan, 2003 ) , while Beun et Al. ( 2000 ) reported that the SRT increased from 2 yearss to 30 yearss, and so dropped to 17 yearss, & A ; # 64257 ; nally the SRT was stabilized at 9 yearss along with the formation and ripening of aerophilic granules in SBR. So far, there is no research available in the literature with respect to the indispensable function of SRT in the formation of aerophilic granules in SBR, i.e. , the eec t of SRT on aerophilic granulation remains unknown.It has been shown that aerophilic granulation in a SBR is driven by hydraulic choice force per unit area in footings of lower limit settling speed of bioparticles ( Liu et al. , 2005a ) . Therefore, to look into the eect of SRT on aerophilic granulation in SBR, the intervention of hydraulic choice force per unit area needs to be avoided. For such a intent, this survey aimed to demo if SRT is indispensable for aerophilic granulation in instance where hydraulic choice force per unit area is absent and it is expected to oer in-depth penetrations into the mechanism of aerophilic granulation every bit good as operation scheme for successful aerophilic granulation in SBR.2. Methods2.1. Experimental set-up and operationTwo columns ( 157 centimeter in tallness and 5 centimeter in diameter ) , each with a on the job volume of 1.26 L, were operated as sequencing batch reactors, viz. R1, R2, which were seeded with the activated sludge taken from a SBR working on Phenols remotion effluent intervention. R1-R2 were run at a several SRT of 24,48hours, while the other operation conditions were kept the same, i.e. 24 H of entire rhythm clip, 5 min of & A ; # 64257 ; lling, 30 min of subsiding and 5 min of vitamin E & A ; # 64260 ; uent backdown. The staying clip in each rhythm was the aeration period. In the last 2 min of aeration, a certain volume of the assorted spirits was discharged out of the reactor in order to keep the coveted SRT. Fine air bubbles were introduced at a & A ; # 64258 ; ow rate of 3.0 L/min through a dispenser located at the underside of each reactor. At the terminal of the subsiding stage, supernatant was discharged from an mercantile establishment located at half the tallness from the reactor underside. A hydraulic keeping clip of 24-48 H was maintained in reactors. The consecutive operation of the reactors was automatically controlled by timers, while two peristaltic pumps were employed for in & A ; # 64258 ; uent eating and supernatant backdown. Paper mush industry effluent used for granule cultivation.2.2. Analytic methodsBiomass concentrations in footings of entire solids ( TS ) and volatile solids ( VS ) every bit good as sludge volume index ( SVI ) were determined utilizing standard methods ( APHA, 1998 ) .The size of sludge was measured by a optical maser atom size analyzer ( Malvern Mastersizer Series 2600, Malvern ) , or an image analyzer ( IA ) ( Image-Pro Plus, V 4.0, Media Cybernet ics ) . Cell surface hydrophobicity was determined utilizing the method developed by Rosenberg et Al. ( 1980 ) . In this method, 2.5 milliliter hexadecane was used as the hydrophobic stage, and cell surface hydrophobicity was expressed as the per centum of cells adhering to the hexadecane after 15 min of breakdown.3. Consequences3.1.General observation by image analysisOn twenty-four hours 3 after the start-up of SBRs, some microbic sums with a regular form appeared in R1 tally at the SRT of 3 yearss, while really few regular-shape sums were observed on twenty-four hours 4 and twenty-four hours 5 in the SBRs operated at the SRTs of 6-40 yearss. After the & A ; # 64257 ; rst a few yearss, the development of sludge morphology became insigni & A ; # 64257 ; buzzword in R1- R2 until the reactors were stabilized in footings of changeless biomass and vitamin E & A ; # 64260 ; uent concentrations after the 30-day operation. At the steady province, it was found that aerophilic granules with a size bigger than 0.35 millimeters merely accounted for a really little fraction of entire biomass in SBRs, i.e. , bio & A ; # 64258 ; ocs were perfectly the dominant signifier of biomass in all & amp ; # 64257 ; ve SBRs operated at the SRT of 6-8 months3.2. Development of sludge sizeFig. 1 shows the remotion of COD in reactors when operated. The seed sludge had a average size of about 75.lmm. A signi & A ; # 64257 ; cant addition in the aggregative size was observed in the & A ; # 64257 ; rst month of operation in all the SBRs. From 1st month onwards, the mean size of sums bit by bit stabilized in the SBRs tally at dierent SRTs of 6-8 month. It appears that no aerophilic farinaceous sludge cover was developed in the SBRs operated at the big SRT scope of 6-8 months. Merely a few aerophilic granules with unit of ammunition form were found after 8 month of operation, while comparatively a big measure of bantam sums seemed dominant in the sludge community cultivated at the dierent SRTs. The size distribution of sums was determined on twenty-four hours 30. The peak values of the size distributions fell into a narrow scope of 150-350 lumen in R1-R2. These seem to bespeak that the SRT in the scope studied would non hold singular eect on the formation of aerophilic granules. Based on the size distribution, the fraction of aerophilic granules de & A ; # 64257 ; ned as microbic sums with a average size bigger than 350 lumen and a unit of ammunition form ( Qin et al. , 2004 ) was found to be less than 20 % in all the reactors, bespeaking that bio & A ; # 64258 ; ocs would be dominant signifier of biomass.3.3. Settleability of sludgeChanges in the sludge volume index ( SVI ) at dierent SRTs were determined in the class of SBR operation ( Fig. 2 ) . The SVI observed in all the reactors tended to diminish quickly in the & A ; # 64257 ; rst 4 month of operation, and bit by bit approached a stable degree of around 50 milliliter /g in all the instances. In add-on, a horizontal comparing across the SRTs besides shows that the SVI of sludge cultivated at the SRT of 6 month decreased more easy than those developed at the comparatively short SRTs.3.4. Biomass concentrationThe biomass concentration in footings of MLSS was measured along with the reactor operation ( Fig. 2 ) . The biomass concentrations in R1-R2 bit by bit increased up to a stable degree. It was found that the biomass concentration at steady province was proportionately related to the SRT applied, i.e. , a longer SRT would take to a higher biomass accretion.3.5. Substrate remotion dynamicssThe TOC pro & A ; # 64257 ; lupus erythematosuss within one rhythm were determined after 3 month of operation in R1-R2. A fast TOC debasement was observed in all & amp ; # 64257 ; ve SBRs, i.e. , about all input TOC was removed during the & A ; # 64257 ; rst 20 min. These finally lead to a long dearth period which has been believed to favor aerophilic granulation in SBR ( Tay et al. , 2001 ; Li et al. , 2006 ) . further revealed that the deliberate, i.e. , a higher TOC remotion rate is observed at a longer SRT. However, the lower speci & A ; # 64257 ; degree Celsiuss TOC remotion rate was observed at higher SRT. This can be moderately explained by the dierences in biomass concentrations as shown in Fig. 3a.3.6. Cell surface hydrophobicityThe cell surface hydrophobicities of sludges cultivated at dierent SRTs were found to fall into a narrow scope of 25-40 % , while the seed sludge had a cell surface hydrophobicity of 22 % . Merely the cell surface hydrophobicity of sludge developed at the SRT of 3 yearss seems somewhat higher than that of the seed sludge, whereas the cell surface hydrophobicities of sludges cultivated at the SRTs longer than 1st month are reasonably comparable with that of the seed sludge. These mean that the SRT in the scope studied would non hold singular eect on the cell surface hydrophobi city.3.7. Shift in microbic populationThe sludges cultivated in R2 were sampled on twenty-four hours 3, 10, 17, 24 for microbic analysis. It was found that the isolates some were really near to the strain Brevundimonas vesicularis, while the isolates could belong to the strain Comamonas testosterone. farther survey is needed in this respect. The population displacement s in the class of operation of R2 and R1. It can be seen that the dominant species varied along with the reactor operation, e.g. some of them was the most dominant species on 3 month onwards in R2 and R1, but this species wholly disappeared from R2 and R1 on twenty-four hours 24. Some were found to be undetectable on twenty-four hours 3 and 4 month, while they became dominant get downing from twenty-four hours 17 in both R2 and R1. It should be realized that the switching forms of microbic species in R2 and R1 are similar, however the denseness of the isolates in footings colony organizing units ( CFU ) dry biomass is much higher in R2 than in R1.4. DiscussionExisting grounds shows that the formation and construction of aerophilic granules are associated really closely with cell surface hydrophobicity which can originate cell-to-cell collection that is a important measure towards aerophilic granulation ( Liu et al. , 2004 ) . It is observed that the cell surface hydrophibicities of the sludges cultivated at the SRT of 6-8 month are reasonably comparable with that of the seed sludge. These seem to connote that that the SRT in the scope studied would non bring on signi & A ; # 64257 ; cant alterations in cell surface hydrophobicity, and the low cell surface hydrophobicity observed in bend may partly explicate unsuccessful aerophilic granulation in SBR. In add-on, Liao et Al. ( 2001 ) reported that hydrophobicities of sludges in footings of contact angle merely increased from 25 to 35 grades as the SRT was prolonged from 4 to -8 month.In the & A ; # 64257 ; old age of environmental technology, the SRT is correlated to the speci & A ; # 64257 ; hundred substrate use rate by the undermentioned look: in which Q s is the speci & A ; # 64257 ; hundred substrate use rate in a rhythm, and K d is the speci & A ; # 64257 ; hundred decay rate. Harmonizing to Eq. ( 3 ) , Y T and K vitamin D can be estimated from the secret plan of 1/SRT versus Q s, i.e. , 0.29 g MLSS/g 1 COD for Y T and 0.12 d1 K d.In fact, the ascertained growing output ( Y obs ) determined at different SRTs decreased from 0.23 g MLSS /g 1COD at the SRT of 3 month to 0.05 g MLSS g 1COD at the SRTf 40 days.Liu et Al. ( 2005b ) besides reported a growing output of0.29 MLSS g1COD and a decay rate of 0.023-0.075 vitamin D 1for glucose-fed aerophilic granules. In activated sludge modelNo. 3 ( Gujer et al. , 1999 ) , the decay rate for heterotrophic bacteriums has been reported in the scope of 0.1 and 0.2 1/d at the 10 and 20 0C, severally. Basically, a rhythm ofSBR consists of banquet and dearth stages ( Liu and Tay,2004 ; McSwain et al. , 2004 ) . In this survey, about all exter-nal organics could be removed within the & A ; # 64257 ; rst half an hr of each rhythm, i.e. , more than 75 % of each SBR rhythm would be capable to famine status, which would trip a signi & A ; # 64257 ; cant microbic decay finally taking to the low ascertained growing outputs. It appears1 that in R2 and R1 operated at the several SRT of 6 and 12 yearss, the displacement form and distribution of microbic species isolated did non demo signi & A ; # 64257 ; cant dierence. For case, on twenty-four hours 24, 10isolates were found in the sludges cultivated in R2 andR3, out of which 6 were the same. These seem to connote that in the present operation manner of SBRs, the choice of microbic species by the applied SRT would be weak, and such a weak choice on species may in bend, at least partly explain the fact that the belongingss of sludges developed in all & amp ; # 64257 ; ve SBRs merely showed some fringy dierences as discussed before. As no successful aerophilic granulation was observed in R2 and R1, it is difficult to pull a so lid decision with respect to the possible correlativity between aerophilic granulation and the ascertained alterations in microbic species. In fact, it has been thought that aerophilic granulation would non be closely related to a peculiar microbial species because aerophilic granules grown on a really broad spectrum of organic Cs have been developed, including ethanoate, glucose, phenol, p-nitrophenol, nitrilotriacetic acid ( NTA ) andferric-NTA complex synthetic and existent effluents ( Beun et al. , 2000 ; Tay et al. , 2001 ; McSwain et al.,2004 ; Schwarzenbeck et al. , 2004 ; Nancharaiah et al.,2006 ; Yi et al. , 2006 ) . As discussed earlier, SRT in the scope studied would non hold a signi & A ; # 64257 ; cant eect on the formation of aerophilic granules in SBR. For a column SBR, the travel distance of bioparticles above the discharge port is L ( distance between H2O surface and dispatching port ) . For a designed subsiding clip ( t s ) , bioparticles with a settling speed less than L/t s would be washed out of the reactor, while merely those with a subsiding speed greater than L/t s will be retained. Harmonizing to Liu et Al. ( 2005a ) , a minimal subsiding speed ( V s ) min exists in SBR, and it can be de & amp ; # 64257 ; ned as follows: shows that a long L or a short subsiding clip would ensue in a larger ( V s ) min, and frailty versa. It has been believed that aerophilic granulation in a SBR is driven by hydraulic choice force per unit area in footings of lower limit settling speed of bioparticles ( Liu et al. , 2005a ) . This means that to analyze the eect of SRT on aerophilic granulation in SBR, the intervention of hydraulic choice force per unit area needs to be avoided. In this survey, in order to look into the eect of SRT on aerophilic granulation without intervention of hydraulic choice force per unit area, the choice force per unit area in footings of ( V s ) min was minimized to an highly low degree of 0.76-0.78 m /h. Qin et Al. ( 2004 ) studied aerophilic granulation at dierent settling times with a & A ; # 64257 ; xed L, while Wang et Al. ( 2006 ) investigated aerophilic granulation at dif- ferent L at the changeless subsiding clip. Using those every bit good as the information obtained in this survey, a correlativity of the fraction of aerophilic granules and ( V s ) min is. It can be seen that the frac tion of aerophilic granules is proportionately correlated to ( V s ) min. Furthermore, at a ( V s ) min less than 4 thousand /h, aerophilic granulation is non favored in SBR, alternatively the growing of suspended sludge would be greatly encour- aged. It should be realized that the typical subsiding speed of conventional activated sludge is by and large less than 5 1/m ( Giokas et al. , 2003 ) . These imply that for a SBR operated at a ( V s ) min lower than the settling speed of con- ventional sludge, suspended sludge could non be eectively recluse. As the consequence, suspended sludge will take over the full reactor at low ( V s ) min merely every bit observed in this survey no affair how SRT was controlled. These consequences indicate that SRT would non be a primary factor regulating aerophilic granulation in SBR.5. DecisionThis survey for the & A ; # 64257 ; rst clip consistently investigatedthe function of SRT in aerophilic granulation in SBR. No success- ful aerophilic granula tion was observed at all studied SRTs, i.e. , bio & A ; # 64258 ; ocs were the dominant signifier of biomass at the SRTs studied. Dierent from the conventional activated sludge procedure, aerophilic granulation in SBR is improbable dependant on SRT, and this may hold great technology deduction in the design, optimisation and operation of a full graduated table aerophilic farinaceous sludge SBR.

DBQ on Political Parties in 1790 essays

DBQ on Political Parties in 1790 essays A political party is a group of people who seek to win elections and hold public office in order to shape government policy and programs. George Washington warned Americas people of the dangers of these separate parties in The Farewell Address an except is shown in Document 4. Washington opposed political parties because It agitates the community with ill-founded jealousies and false alarms; kindles the animosity of one party against another; foments[stirs up]...riot and insurrection [rebellion]. Political parties began to rise rapidly in the 1790s. Several issues being the cause. Alexander Hamilton, used the nations huge debts (owed to other countries and its own citizens) as an opportunity to push for the kind of national government that he wanted. He was a federalist, a supporter of strong national power, he had little faith in the people. He believed the constitution was not enough to preserve the new nation. After dealing with the south about his plan regarding the debts and assuming state debts, Hamilton created a tax on imported goods. A tax which Thomas Jefferson disagreed with. Document 3 is an excerpt from a letter written by Thomas Jefferson in December of 1794, speaking of Jeffersons perspective on this tax. He describes it as infernal [hellish] showing a deep disapproval. Many other Americans did not like Hamiltons plan because they did not want the federal government interfering with local and state affairs. This Federalist program suggested a return to monarchy. Jefferson began to obtain followers who agreed with his viewpoint, seeing Hamilton as a monarchist. Document 1 is an excerpt from a memo written by Thomas Jefferson, he says that Hamilton was [in support] of a monarchy [based upon] corruption. This attempt to return to aristocracy was seen by many as an assault on the hard-won liberty of the American people. ...

How Can ADHD Effect A Childs Learning Young People Essay Essay Example

How Can ADHD Effect A Childs Learning Young People Essay Essay Example How Can ADHD Effect A Childs Learning Young People Essay Essay How Can ADHD Effect A Childs Learning Young People Essay Essay Attention Deficit Hyperactivity Disorder ( ADHD ) is one of the most communal childhood upsets and can transport on during adolescence and adulthood. The ADHD is one of the mental upsets, normally diagnosed for the first clip in the babys room, in the childhood or adolescence. Peoples with ADHD have adversities in important lifts of their life times, like, at school, work, with their household or with personal relationships. By and large, they can non command their behaviour and hyperactivity, plus, they can non concentrate and pay attending. ADHD is a behavior upset that influences kids about 8 % to 10 % . Harmonizing to statistics, male childs are more likely than misss to be diagnosed with it about 3:1 fig1. The diagnose usually became around the period of seven, but symptoms carry on throughout adolescence and maturity. About 50 % -70 % of kids with ADHD maintain symptoms during maturity, with outstanding characteristics the impulsivity, shortage and hyperactivity ( Barkley, 1998 ) .The most common upsets are attendant breaks linguistic communication, communicating, larning disablements, behavior upsets, and anxiousness upsets. The rating and intervention of the common perturbations are frequently every bit of import as the appraisal and intervention of ADHD. ( Cantwell, 1996 ) One of the etiologist of ADDH is because of the heredity, but besides for neurobiological factors. And therefore several surveies have attempted to associate the upset with characteristics of disposition and personality of persons. ADHD has three constituents: Prolonging attending and concentration Controling urges Controling motor activity. Spohrer, K. E. , ( ) Supporting Children with Attention Deficit hyperactivity Disorder ( 2nd edn ) , Great Britain: The Bath Press, Bath. The ADHD have three symptoms: Impulsiveness, Inattentiveness and Hyperactivity. The undermentioned tableA demonstratesA a figure of communal ADHD symptoms. Impulsiveness Inattentiveness Hyperactivity Making unconcerned mistakes during the school work. Runing or mounting in topographic points that they should non. Can non wait for their bend even though in the ques. Not listening or following counsels appropriately. Can non remain, or play without doing noise. Answering inquiries before inquiring them wholly. Not ending effects being distracted really easy. Talking continuously Talking while others talking. 2 How looks like a kid with ADHD? ( The most common symptons of a kid with ADHD ) The diagnosing and medical sentiment. There are some mistakes when a kid has ADHD and when non. A kid with ADHD normally in the schoolroom gets up from his chair really frequently, is aggressive towards his schoolmates, being unconscious and reverie, losing and besides burying equipments. Sometimes, the kid does non do his prep or even though passing them excessively tardily, passing in unfinished or sloppy work ( Based on Taylor 1994 ) . Besides, the child does non pay attending to the instructor s instructions, for case, for one minute a kid with ADHD could be listening to the instructor and so non. A kid with ADHD, frequently feel confused about what must make. So, the self-pride of the kid could be descended and so the kid may go argumentativeness, non-compliance and deficiency of temper control or the kid may go a defeated stripling with behavior upset. Harmonizing to research, a kid with ADHD holding troubles in linguistic communication development ( Cantwell, 1996, Hill, 2000, Redmond, 2004 ) hearing the instructo r or his parents. Besides, holding jobs in administration and supervising the linguistic communication narrative ( Zentall, 1998 ) , in communicating, particularly when he uses societal the linguistic communication and in written look ( spelling mistakes, punctuation ) ( De La Paz, 2001, Mathers, 2006 ) . The school may be a job for a kid because it is likely the first topographic point that the kid ought to exert his self-denial and to be adapt to a structured environment. Examples of kids s behavior with ADHD The pupil tries to pull attending: Talking all the clip, shouting, whistling, and doing unpointed noises, raising custodies. A roving culls, hitting, verbal and physical onslaught on people and belongings, slacking, A does non accept recommendations, has non developed the self-denial, deficiency of attending and can non sit quiet. The kid could stayA wake up and be like babe. In the interruptions, A these kids areA really lively, they are unsafe to other pupils or threatening, andA they areA frequently aggressive, non portion of the squad andA are notA accepted by squad. To sum up, A we would state that behavioral jobs are divided into three classs. In reactive environmental or behavioral problemsA were responsiblyA is the environment and hence, the kid has jobs in a peculiar country while inA another environment theA behavior of the childA is good. Then we have the behavioral jobs of organic type, which classified the overactive syndrome, the price reduction perceptual, the impulsivity and perturbations in attending, in memory, inA acquisition and inA thought. Finally there is the type of antisocial behavior jobs, which occur with mendacity, larceny, aggression, andA devastation. 3 HOW DOES ADHD AFFECT THE SCHOOL PROCESS? ? ? Behavior jobs, hapless organisation and larning troubles. The symptoms of ADHD kid can non remain calm in the schoolroom, concentrated and listen to his teacher- these can do larning disablements to an ADHD kid. Face jobs in the school due to his hapless organisation, impulsivity / hyperactivity and distraction. As a consequence, kids with ADHD are more likely to halt school and to show low academic public presentation. However, with the appropriate educational patterns and intervention, including medicine and psychotherapeutics, these effects can be avoided. Educational intercessions and the instructor function The place of the kid should be assessed by measuring the educational, societal and psychological demands of the child.The kid needs an extra support and attending from the instructor, and besides the definition of larning aims may be plenty to maintain the kid attends to school severally, the societal activities should besides be monitored. A kid with Attention Deficit Hyperactivity Disorder ( ADHD ) likely, has a assortment of troubles in the schoolroom than in other conditions. A kid may hold a trouble in the schoolroom because of a high frequence of specific larning defects ( Cantwell A ; Satterfield, 1978 ) and besides, half and more of kids with ADHD have eventful jobs of an oppositional nature ( Hinshaw, 1987 ) . However, instructors must go more good in a kid interaction and non a negative 1. A instructor must be lovingness, give excess attending and direction to the kid because in these ways the instructor helps the kid to get the better of it. Unfortunately, the school is really uncomfortable for a kid with ADHD. That is why, an pedagogue ought to cognize and grok the state of affairs. Some experts argue that in order to assist a kid with ADHD must pull off two positive factors: a ) The organisation of the category and B ) the behavior of the instructor. A ) The organisation of the category: For case, the category should be comfy, broad and secure. The kid should be sitting close to the instructor and besides, off from Windowss, doors and sockets. B ) The behavior of the instructor: First, the school instructor should non label the kid, or to hold a critical and negative attitude towards the kid. The instructors have to happen out some precedences of what a kid can make or non, for illustration trade of these cusps . Besides, must honor the attempts of the kid to hold self-esteem and assurance. It invariably must give to the child concise and apprehensible instructions. Equally good as, a instructor has to run into on a regular basis the parents of the kid. Teachers needs to cognize what they are covering with, they have to be instructed about the upset. Teachers ought to keep a positive consideration. Like a smiling, rap on the back so as the kid with ADHD to experience comfy in the schoolroom. Furthermore, instructors have to learn with pleasance, stimulation, inventive, without a label and exciting the kid with ADHD. Teaching is obliged to hold a sense of temper, forbearance, back uping in order the kid to win. So a instr uctor ought to haunt with equilibrating the demands of the kid. Practical counsel to pedagogues to cover with ADHD. Development of an interpersonal relationship: a kid behaves better when feel that the instructor cares personally for him. Contact with clear conditions. The instructions should be clear and simple as possible. Resumption of directives. Particularly at the beginning, whenever the kid appears non to care and make non to the full understand the instructions. Individualized direction. Depending on the fortunes, abilities and demands of the kid. Stability in relation to the kid, but in a manner pleasant. E.g. when we say lt ; lt ; no gt ; gt ; we have to assist quiet the kids so as to understand what we mean. The kid should sit near the instructor and off from riotous beginnings likeA door andA window. Frequent support a childA non onlyA when the childA successes but inA every attempt and inA every minor betterment. However, A beef uping demand and the other kids in theA category, especiallyA when they do non heighten withA the riotous behavior. AwardA to theA kid someA undertaking. Although, A depending on the capablenesss of the kid and non work or tasks that can non run successfully. Allowing of extra single instruction whenever it isA necessary. 10. Populate but non riotous manner of instruction, and alsoA non anA unexpected alteration in the plan, because that would causeA a strong shortage. 11. Interruptions so as the childA to let go of the energy. Frequent and regular chances for releaseA the energyA like to stand up andA to clean theA white bead, H2O the flowers and convey something from another room. Besides a good instructor ought to: To inform the kid about what they would make or when it is his bend: The instructor should utilize simple, clear and consecutive instructions and merely one directive at a clip. The school teacher should avoid long and complex bids, like to inquire the kid to make manyA things at the same time.A And non the childA toA be confused. The instructor should travel to the following activity when the kid has completed the old one. The instructor must do the businesss in the schoolroom interesting: The kid must hold house regulations and aims must non be changed in the procedure. Otherwise it will lose theA interestA about the work thatA will neer be complete. The instructor should honor the kid for good behavior: The wagess should be meaningful to the kid and should be agreed in progress with him. The instructor should honor the kid to experience responsibly. When a instructor wants to pass on with an ADHD kid ought non to utilize critical linguistic communication and on-going observations. Besides, if the instructor wants to step in in it is better to make it with an on-verbal manner. So, if a instructor wants to quiet down an ADHD kid the best manner is to follow the undermentioned stairss: 1 ) Teacher ought to set his manus on pupil shoulders so as the kid to experience comfy with the instructor. 2 ) To develop a codification of communicating through symbols and blink of an eyes, like the symbol of silence or little cards with the symbol STOP. 3 ) Furthermore, the instructor must supply an chance to an ADHD kid to dispatch, otherwise, the kid will interrupt the whole category.

Justice and Mercy In the World of Shakespeare

Justice and Mercy In the World of Shakespeare Free Online Research Papers Justice and Mercy In the World of Shakespeare Life isn’t fair. How often have we, in our despairing states and unfortunate circumstances cried out against the injustice of our predicaments? When a young child dies of a bone cancer, or a volcano destroys an entire village, we shake our heads and despair at the injustice of the situation. If we see a woman on the road get hit by a car, and in the same instant, see the car speed away- at once we anger at the unfairness dealt by the driver and sorrow at the unfairness dealt to the woman. Unfortunately, we can do little about the cancer and even less about the volcano, but our sense of what is fair allows us not only to make a judgment about the driver of the car, but to take action and attempt to make the situation just through application of punishment or retribution according to the wrong committed. However, sometimes what is just or what is deserved is not always meted out; sometimes the one who delivers the retribution shows mercy, and the appropriate and just punishment is avoided. In the play Measure for Measure, Shakespeare illustrates the superiority of mercy by showing that although both Claudio and Angelo deserve to die under the law, allowing them to live and become better men is a greater virtue than ending their life. In the play, Angelo represents absolute justice. As the administrator and executor of the laws in Vienna, he seeks to establish a virtuous society by enforcing the laws that had remained idle under the duke. The first example offender is Claudio, who has committed fornication. In Angelo’s eyes, to be just is to enact the law. Thus, Claudio is sentenced to death for his crime. However, Angelo soon hypocritically breaks the same law he was so adamant on enforcing by proposing to go to bed with Isabella and actually doing so (although the woman he slept with was actually Marianna). Under the law, Claudio deserves what he gets; it is the law and his punishment is just. But Angelo also deserves to receive the same punishment as Claudio- he has broken the same law. It must be understood here that to deserve something, e.g. to deserve a pardon, is identical to saying it is only just and fair to receive the pardon. When we say someone deserves something, we are really saying that it i s only right and it fulfills justice that they receive that thing. Thus, Angelo certainly deserves to die. He has committed fornication and gone against the law. Yet he does not die and neither does Claudio. Why is justice not fulfilled in these cases? The just law is not executed because the two are shown mercy. However, the fact that Angelo was spared an execution does not seem fair. Well, it isn’t fair. It isn’t just. The waiver of execution was based on nothing else but mercy. Mercy is a separate entity and has nothing to do with what is just or fair or even rational. In fact, since the reception of mercy comes only when a deserved punishment is not meted out, it is simply the giving or receiving of a punishment less than what is deserved, or no punishment at all; a merciful sentence is thus an unjust sentence. The duke in the play begins with a reputation for mercy; it is because of his permissiveness that the city of Vienna has become so corrupt. However, toward the end, in Act V, he becomes bent on enacting a just punishment for Angelo- he paraphrases a passage from the New Testament, found in Matthew 7: â€Å"Judge not, that ye be not judged. / For with what judgment ye judge, ye shall be judged: and with what measure you mete, it shall be measured to you again† (Matthew 7:1-2). In the New Testament, Christ is concluding His Sermon on the Mount, and He is warning that they who seek to give judgments when they themselves are not free from sin are destined to have the same judgments passed on them. This principle is further clarified in verse 3, which states, â€Å"And why beholdest thou the mote that is in thy brother’s eye, but considerest not the beam that is in thine own eye?† (Matthew 7:3). The duke here is simply bringing about the fulfillment of the â€Å"retu rn judgment† prophecy on Angelo- certainly Angelo judged Claudio unrighteously; the same sin was in his own heart. In the end, it is only Isabella that saves the life of Angelo. Even though she still at this point believes that her brother is dead, she still pleads for the duke to spare Angelo. Isabella understands here the importance of mercy- if mercy had been shown to her brother, Claudio would still be alive. So, she kneels and tells the duke, â€Å"Let him not die. My brother had but justice, / In that he did the thing for which he died† (101). In other words, Claudio had only justice on his side, and not mercy. Comprehending now the value of showing mercy, Isabella pleads vehemently for it to be shown to Angelo. The duke’s captivation with Isabella and her plea in the end causes him to show mercy and to waive the execution of Angelo. To deliver a message in a play, a playwright will end the final act in the situation most desirable to the audience, or else illustrate the conclusion as very unfavorable in order to convince his audience of the undesirability of the predicament. In this play, Shakespeare does the former- he ends the play on this final note of mercy. It is a comedic, or happy, ending; not only the protagonist but also the antagonist is saved and all ends well. Certainly, justice and mercy have a precarious relationship- the line between where to show mercy and when to enact justice is ambiguous at best. It cannot be concluded that Shakespeare does not believe in ever meting out justice; to do so would be to abandon all order and stability. And, he does not really demonstrate what are the best situations for showing mercy and what are those for delivering justice; because mercy is not rational and based on what someone does not deserve, it is impossible to make any clear distinction. However, by showi ng the final result of merciful actions, Shakespeare demonstrates his strong belief in forgiveness and sympathy for wrongdoers, especially when an executor of the law is not completely innocent himself. Certainly it is important to strive to for fairness and justice, but not every situation requires measure for measure. 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Refutation Essay Example | Topics and Well Written Essays - 500 words

Refutation - Essay Example The author is gravely mistaken by asserting that his daughters have no mother for the reason that they were born through a surrogate. As such, Mutchnick (2009) also alleged that since the conception process used an egg donor, who he never had the chance to meet, he naturally concluded that the daughters have no mother. One strongly believes that all people were borne from biological mothers. And, even if the children is subsequently given up for adoption, or have been conceived through the surrogate method, a mother still has existed. Concurrently, it was erroneous for the author to presume that the oven is a term that is analogous to a mother. These are two anti-thetical terms: an inanimate object versus a living human being. Thus, Mutchnick (2009) could have used the term to inject humor to his literary discourse, but still, he could not validly assert that his daughters have no mother since the donor, who have contributed the eggs; and the surrogate are female human beings who have the capabilities to bear a child. As such, they could or could not be a mother, at the time of contracting an agreement with them, but as soon as the child was born, the surrogate mother is identified as the biological mother. Finally, the author could indeed assert that motherhood needs to be perfected only when the role and responsibilities of a mother has been duly accorded. Since the daughters were apparently borne from the efforts and purpose prescribed by Mutchnick, they apparently have assumed the role and responsibilities that mothers usually undertake. As such, he affirms that his daughters do not have a mother. One’s response to this argument is that: the daughters could in fact not have a biological or legally recognized mother – but still, by the fact that they were borne from a female human being, they still have a biological; yet not recognized or known mother. From an article written by Rogers (2012) which qualifies the definition of a mother, in cases

American Labor Unions Essay Example | Topics and Well Written Essays - 500 words

American Labor Unions - Essay Example Firstly, with respect to the overall effectiveness of American labor unions, it must be stated that historically this effectiveness has been rather high. Ultimately, working conditions, pay, fairness, and issues concerning equality have all been able to be maximized as a direct result of union organization over the past decades. However, one of the major issues that is facing unions, and subsequently contributing to a massive loss in union membership is the fact that individuals no longer feel that the benefits of union membership outweigh the costs. For instance, even a brief overview of existing news stories reveals the fact that many companies are moving from union friendly states to non-union friendly states. Moreover, the recent flood of jobs that have migrated overseas has caused many individuals to believe that the â€Å"greediness† of the unions have contributed to the industrial decay that the United States has experienced since the 1960s (Zhu, 2006). Moreover, the ab ility of foreign manufacturers, such as foreign automobile makers, to benefit from nonunion factories within the United States and dominantly compete with domestic automobile manufacturers has underscored the fact that the unionization of cities such as Detroit can no longer be seen as a mutual benefit to domestic industry and/or the success of American business over foreign production (Fiorito & Jarley, 2012). Finally, with respect to the issue of whether or not a nonunion group of individuals within a particular company should be allowed to engage in collective bargaining and choose to become part of a union, it is the belief of this particular author that this action is a fundamental right that should not be infringed. Whereas it is true that there are many drawbacks and weaknesses to an alliance or agreement with a particular union, the self determinism of an individual group of workers is something that should not be infringed upon and ultimately represents a level of

The Industrial Process of Product Design and Development Essay

The Industrial Process of Product Design and Development - Essay Example This is basically done through developing innovative techniques which facilitate achieving cost reduction, optimum utilization of resources or improve the quality of the end product (Heizer, Render and Weiss, 2004). Lean manufacturing techniques have therefore evolved as an important aspect in product development processes which facilitates organizations to develop systems that makes optimal utilization of resources and develops a number of competitive advantages for the organization. Lean manufacturing principles are vastly adopted by organizations so that resources can be optimally utilized and value additions at every stage of production are more effective. In other words it can be explained that lean facilitates enhancing effectiveness in the product designing and manufacturing process. Engineers across the world try developing new and innovative concepts which leads to unique benefits for the company, the industry and the customers (Slack, Chambers and Johnston, 2009). The curre nt paper deals with understanding the important of lean manufacturing systems in modern day manufacturing process. It is basically seen that organizations which adopt the lean product development techniques are able to survive market competition and make their products more suitable in enhancing consumer satisfaction. Lean manufacturing system is mainly about achieving resource optimization and enhancing the quality of the end products. In most organization lean concepts are used to strategically counter competition and reduce wastages. One of the most important features of the lean system is that it aids in integrating the needs of customers into the production system (P. Coughlan and D. Coghlan, 2002). Since the prime objective of firms is to fulfil the needs of the consumers, it becomes essential that at every stage of manufacturing consumer needs are kept in mind and accordingly product attr4ibutes are formed. The development of an efficient product

J curve Essay Example | Topics and Well Written Essays - 750 words

J curve - Essay Example When the short duration is considered, the J-curve theory comes into play (Schaefer, 1995). In the short-term, the export and import demand becomes rigid. Thus, the current account worsens before it improves. Nevertheless, after some time, the demand becomes less and less rigid. Hence, the price can be manipulated. The effect of this is an enhancement in the current account The current account is the variation in the net foreign position of a country. The current account can also be termed as the summation of the returns of all foreign financial assets of a country and trade balance (Pitchford, 2002). A country’s foreign assets comprises of the capital gains, the interest payments, and the dividends. By using its money, a country is able to buy from foreign countries whenever it deems appropriate. Addition of the liabilities and the foreign assets defines the financial position of a country. Is it in debt or is it in surplus. A current account keeps record of receipts received from and the payments that have been made to the foreign countries it buys from (Pitchford, 2002). A capital account is a major constituent of the balance of payments of a country. It avails the net capital income and expenditure of a country. The capital account records the financial transactions of a country by way of titles to assets. It lists the foreign transactions to those of the market (Pitchford, 2002). A capital account is made up of purchase and disposal of non-produced, assets that are non-financial, and capital transfers (OECD, 2001). The financial account is the ultimate account in the full order of accounts that lists the financial transactions between the units of the institutions within a country (IMF, 1996). The financial account list is composed of the transactions that include liabilities and financial assets occurring between foreigners and the country’s institutional units. Its primary constituents include

Is the MENA region assigned a peripheral place in the global economic Essay

Is the MENA region assigned a peripheral place in the global economic systemOr is the region so diverse that we cannot talk in such generalised terms - Essay Example According to Allan (2001) these world crises have tackled regions with certain reasons following them such that most of the renowned economists had not anticipated the crisis and thus concluded that the models they used could not adequately explain the situation. It is for this reason that the governments of different nations, businesses, unions and institutions are now anxiously in search of solutions that will not only solve the problems but also prepare the entire global community for the future outcomes. The crises have several effects on the multilateral trading system and this has led to the regional dialogue on current and future challenges for multilateral trading system - Development Perspectives from MENA region. The discussion intends to connect various stakeholders found in the MENA region and is to be conducted through the exchange if analysis and information necessary in debating on several questions which include; what the above crises mean to the multilateral trading system and development perception of MENA region and what the pros and cons of WTO attainments of MENA countries comprise (Barnett and Rolando 2002). MENA region refers to the Middle East and North Africa which is mostly applied in business and academic scripts. The region covers Morocco to Iran and basically includes all the countries found in Arab Middle East and North Africa. Its population constitutes 6 percent of the world’s population. The region has enormous reserves of petroleum and natural gas that enable the region to be a major source of the global economic stability. Study show that the region has 60 percent of world’s oil raw materials as well as 45 percent of world’s natural gas. Â  It is true that MENA region is so diverse that it can not be referred to in generalised terms this is because it comprises of many countries with the common contributor for economic development. It is therefore not possible to talk of the region as

Marketing Analysis Essay Example | Topics and Well Written Essays - 500 words

Marketing Analysis - Essay Example (Anonymous, 2013) The marketing campaign of the memorial hospital is done using social media (facebook, twitter and YouTube), websites and print media as media channels. This marketing campaigns focuses on the on the marketing mix and the target market of the organization. This media channels are used to advertise the services that the hospital offers such as Addictions , Allergies and Rheumatology, Back, Neck and Spine Care, Behavioral Health ,Blood Disorders and Diseases , Care, Burn ,Cancer Care and Health. The hospital has used the media channels and this can be analyzed as follows; (Mark, 2012) I. Social media. This has mostly used by the hospital to reach a specific group. The social media which include the usage of facebook twitter and YouTube is usually commonly used by a large number of people across the globe. The hospital has used the social media at a smaller extend. This can be seen in the small number of followers in the twitter and facebook.The YouTube downloads also reveals a small number of customer accesses. The hospital uses this social media to target the youth group. II. Websites. The company has effectively used the websites. This has been done in such a way that it gives links to compare the services that it offers with other hospitals in terms of price, quality and the place. The websites also link the social media and gives a place for the feedback so as to evaluate the services for the better services. It also provides testimonials compared to other hospitals that do assume, this makes the hospital to be on the competitive advantage.The websites reveal the facilities which play a major role in advertising the hospital. (Mark, 2012) III. Print media. The hospital has adopted the usage of print media. The hospital has strategized in such a way that it uses the magazines that make lot of sales, the wall street journal, to advertise its products. This has been effective in the advertisement because most of the people often read the

J curve Essay Example | Topics and Well Written Essays - 750 words

J curve - Essay Example When the short duration is considered, the J-curve theory comes into play (Schaefer, 1995). In the short-term, the export and import demand becomes rigid. Thus, the current account worsens before it improves. Nevertheless, after some time, the demand becomes less and less rigid. Hence, the price can be manipulated. The effect of this is an enhancement in the current account The current account is the variation in the net foreign position of a country. The current account can also be termed as the summation of the returns of all foreign financial assets of a country and trade balance (Pitchford, 2002). A country’s foreign assets comprises of the capital gains, the interest payments, and the dividends. By using its money, a country is able to buy from foreign countries whenever it deems appropriate. Addition of the liabilities and the foreign assets defines the financial position of a country. Is it in debt or is it in surplus. A current account keeps record of receipts received from and the payments that have been made to the foreign countries it buys from (Pitchford, 2002). A capital account is a major constituent of the balance of payments of a country. It avails the net capital income and expenditure of a country. The capital account records the financial transactions of a country by way of titles to assets. It lists the foreign transactions to those of the market (Pitchford, 2002). A capital account is made up of purchase and disposal of non-produced, assets that are non-financial, and capital transfers (OECD, 2001). The financial account is the ultimate account in the full order of accounts that lists the financial transactions between the units of the institutions within a country (IMF, 1996). The financial account list is composed of the transactions that include liabilities and financial assets occurring between foreigners and the country’s institutional units. Its primary constituents include

Marketing Analysis Essay Example | Topics and Well Written Essays - 500 words

Marketing Analysis - Essay Example (Anonymous, 2013) The marketing campaign of the memorial hospital is done using social media (facebook, twitter and YouTube), websites and print media as media channels. This marketing campaigns focuses on the on the marketing mix and the target market of the organization. This media channels are used to advertise the services that the hospital offers such as Addictions , Allergies and Rheumatology, Back, Neck and Spine Care, Behavioral Health ,Blood Disorders and Diseases , Care, Burn ,Cancer Care and Health. The hospital has used the media channels and this can be analyzed as follows; (Mark, 2012) I. Social media. This has mostly used by the hospital to reach a specific group. The social media which include the usage of facebook twitter and YouTube is usually commonly used by a large number of people across the globe. The hospital has used the social media at a smaller extend. This can be seen in the small number of followers in the twitter and facebook.The YouTube downloads also reveals a small number of customer accesses. The hospital uses this social media to target the youth group. II. Websites. The company has effectively used the websites. This has been done in such a way that it gives links to compare the services that it offers with other hospitals in terms of price, quality and the place. The websites also link the social media and gives a place for the feedback so as to evaluate the services for the better services. It also provides testimonials compared to other hospitals that do assume, this makes the hospital to be on the competitive advantage.The websites reveal the facilities which play a major role in advertising the hospital. (Mark, 2012) III. Print media. The hospital has adopted the usage of print media. The hospital has strategized in such a way that it uses the magazines that make lot of sales, the wall street journal, to advertise its products. This has been effective in the advertisement because most of the people often read the

Favorite Holidays Essay Example for Free

Favorite Holidays Essay 1. One of my favorite Holidays is 4th of July. A few years ago my dad and I went to Washington to pick out some illegal fireworks. So we went to the Black Cat firework store . I got some mortars and roman candles and all the fun fireworks you could think of. So the day before 4th of July we were lighting off a few roman candles and all of a sudden a under cover police car pulled into our driveway and the police officer inside the car said â€Å"are you lighting off illegal fireworks?† because he saw me with the roman candles, and my dad said â€Å"yes† so the police officer confiscated all the fireworks we had bought and were fined a thousand dollars. We did get our ticket reduced down to $250 because we attended a fire works class. This definitely opened my eyes to the danger of fire works. From that day forward, I’ve learned not to do anything your not supposed to do, like buy illegal fireworks. 2. My sister graduated last year and moved to Los Angeles to pursue her passion. She grew up training in dance and singing. We have a close family and we support her all the way. My family and I traveled to see her this summer. She sang originals song and danced with her back up dancers for the music label industry. Very important people were their to see her. She did fantastic and is signing with a major record label. She will be releasing her single by the end of this year and her album in Januarary of 2014. This was a big eye opener to me to know that working hard and pursuing your dreams can really come true. 3. A couple years ago my grandmother passed away. She was very sick the last few days she was alive and my family and I knew she only had a few more days before she was to pass away. I helped her all that I could and so did my parents. She was a great grandmother and nobody could replace her, she was my dads mother, she was the best grandmother anybody could ask for. I remember the game we use to play when she would babysit me, it was called hide the thimble. She had a thumb thimble for sewing, and we use to hide it all over her house kind of like hide and seek, she also used to make the best brownies I have ever eaten. But from that day on I have always learned one thing, you never know how much you miss someone until there gone.

Analysis of Service Quality Level

Analysis of Service Quality Level Introduction The success of organisations relies heavily on the management of quality (Zeithaml and Bitner, 2003 or 2006) Managing customer care and service quality are fundamental for the achievement of any organisation (Ko and Pastore, 2004). Service suppliers that deliver a high level of service quality and customer care are more likely to achieve higher levels of customer satisfaction (Saravanan and Rao, 2007). As a result satisfied customers will be more encouraged to re-use the services; this will usually impact on the financial success of the organisation (Howat, et al., 1999). General principles of quality The fundamentals of the word quality presented in the work of Deming in the late 1980s create a basis for further study into the area. As a result, a number of definitions of quality have been proposed by researchers. Mills, (1992, p.2) stated that quality was the totality of features and characteristics of a product or service that bear on its ability to satisfy or implied needs. Further research into quality has indicated that a more useful definition has been defined as meeting the agreed requirements of the customer (Kelly, 2004, p.33). Both definitions of quality are connected to both goods and services with emphasis on the features of the product or alternatively focus on the customers needs and expectations (Chang and Chelladurai, 2000). Goods are defined as tangible; these are physical products that offer benefits to consumers, in contrast services are defined as intangible, and represent non-physical products (Shank, 2009, p.16). Services have five main characteristics that are unique to service markets; these are intangibility; perishability; inseparability; heterogeneity and lack of ownership (Kotler, 2005). Heterogeneity indicates that each service experience is likely to be different as factors such as the time and location change, also the interaction phase with customers differs (Kotler, 2005). To reduce the impact of heterogeneity, management must focus on the operating systems, procedures and staff training in order to ensure consistency (Brassington and Pettitt, 2007, p.465). Furthermore, the quality of staff is becoming increasingly essential in the public service industry, with managers indicating their expectations of staff in terms of their attitudes and competencies when delivering the service to cust omers (Swarbrooke, 2002; Brassington and Pettitt, 2007) Managing the quality of goods and services primarily involves benchmarking, this is the measurement of an aspect of an organisations performance against an internal or external target (Beech and Chadwick, 2004, p.256). Two other key terms associated with quality include quality assurance and quality control, Mills, (1992, p.3) states quality assurance provides adequate confidence that a product or service will satisfy given requirements of quality. In contrast (Dale, 2000) suggests that quality control aims to achieve and monitor service quality, by identifying and addressing quality problems. Researchers have recognised that there are several issues with the conceptualization and measurement of quality in relation to sport services, for example (Tsitskari, et al., 2006) suggests that there is a degree of uncertainty and disagreement regarding parts of the criteria including the conceptual model of quality. Previous literature (such as Ko and Pastore, 2004; Tsitskari, et al., 2006) have focused on the concept of service quality and acknowledged that there are several definitions of service quality. However (Parasuraman, et al., 1988, p.2) defined service quality as an appropriate approach for assessing the quality of a firms service is to measure consumers perceptions of quality. In other words service quality is the comparison of consumer expectations with the actual service performance (Parasuraman, et al., 1988). The concept of service quality is based upon the customers perception of the characteristics and delivery of services (Ko and Pastore, 2004). Further research by Zeithaml and Bitner, (2006) suggests that the concept of service quality is a significant issue, as service quality perceptions are related to customer satisfaction and customer retention. Other researchers such as (Kim and Kim, 1995) have had varied perceptions on the measurement of service quality. However the main use of measuring service quality has been through the instrument, SERVQUAL, a 22 item scale founded by Parasuraman, et al., (1988). Recent research by (Tsitskari, et al., 2006) indicates that the majority of researchers accept that the 22 items in SERVQUAL are sufficient indictors for the overall measurement of service quality. However a study by Murray and Howat (2002) demonstrates that there is a lack of agreement on the exact nature of service quality dimensions. For example, (Parasuraman, et al., 1988) formed five dimensions of service quality: responsiveness, assurance, tangibles, empathy and reliability, through using the SERVQUAL scale, mainly focusing on the human aspects of service delivery. However (Chang and Chelladurai, 2000) suggest the variability in dimensional structure can be modified and tailored for specific industries. For example, Howat, et al., (1999), used only three dimensions for 17 service quality attributes in their study of 30 Australian sports and leisure centres. The three dimensions used in the study were (a) core service, which included a range of activities with programme information, (b) personnel service, which included the quality, knowledge and responsiveness of staff, (c) peripheral service including secondary services including services for food and drink. The observations suggest that a comprehensive conceptual model needs to be developed for a better understanding of the nature and meaning of service qual ity (Ko and Pastore, 2004). Robinson, (2004) identified three frameworks for managing quality, these are: total quality management (TQM), the EFQM Excellence Model and Quest, as all these frameworks emphasise performance management and continuous improvement. Firstly TQM is a framework for quality management and is a process from top to bottom, bottom to top, which involves every person in an organisation, in order to ensure customer satisfaction at every stage (Torkildsen, 2005, p.382). The three main principles of TQM are customer focus, continuous improvement and teamwork (De Knop, et al., 2004). The EFQM Excellence Model is the most widely used organisational framework in Europe while becoming increasingly popular in the sport industry as it created the basis for QUEST (Robinson, 2004). The key principles of the model include results orientation; customer focus; leadership and constancy of purpose; management by processes and facts; people development and involvement; continuous learning; innovation and improvement; partnership development; and corporate social responsibility (Beech and Chadwick, 2004, p.257). Quest is a sport and leisure specific quality framework, and is a tool for continuous improvement; Quest also defines industry standards and good practice and encourages high quality delivery to customers. (Quest, 2009) Two models are associated with Quest, one model focuses on the management of leisure facilities and the other focuses on sport development, (Quest, 2009). Quest is funded by a wide range of organisations with the majority of the support coming from the four home country Sports Councils (Torkildsen, 2005). The Quest scheme for facility management identifies four essential sections; these include facilities operation, customer relations, staffing and service development and improvement, all of which are examples of best practice in the leisure industry (Wood, 1997). Organisations have recognised the importance of the quality programme of ISO 9002. This quality programme ensures that the operations of the service are displayed through a consistent approach, recognising that customers can expect the service to be similar from day to day and between service deliverers (Robinson, 2004). Literature has demonstrated that there are many challenges and issues for managing quality in the public sector industry. For instance, Doherty, et al, (2002) suggests that that external issues for concern include, increasing complaints about the declining level of quality in areas such as transport, education and health. In contrast, (Doherty, et al, 2002) also recognises internal challenges for organisations, with the current growth of internal assessments, and issues around quality and value for money. Beech and Chadwick, (2004) identify specific challenges for managers managing quality in the public sector; these primarily include recognising and acknowledging their main customer groups and then managing these customers experiences by improving the service delivery through performance measures. However, managers who dont prioritise their customer groups will run the risk of delivering services that do not meet any expectations of quality (Robinson, 2004, p.141). Additionally it is important for managers in the sport industry to understand and identify participation motives and customers problems because this determines not only the level of service quality, but also the level of customer satisfaction (Ko and Pastore, 2004, p.162). An earlier study by Schvaneveldt, et al., (1991) indicated that three key factors affected the delivery of service quality in sport organisations. The three factors were associated to the core service, the physical context and most importantly the interpersonal interactions in the performance of the service. These observations have major implications on customer care as the quality of the encounter is an essential element in the overall impression of the quality of service experienced by the customer (Dale, 2000). In addition, Swarbrooke, (2002) suggested that observing quality in public services primarily focused on issues such as the cost of the service and perception on value for money from the service. There are a number of issues and challenges associated to managing quality in the public sport sector. For example MacVicar and Ogden, (2001) suggests that managers in the public sport sector are more inclined to use peripheral workers due to the competitive environment and budget pressures. Peripheral workers are primarily on non-standard contracts and carry out services and duties that are delivered to customers. The challenge managers face is that they have to develop strategies to motivate an insecure, low commitment workforce to ensure good customer care is provided. (MacVicar and Ogden, 2001, p.129) Another issue in managing quality in the public sport sector industry is that expectations are either so unrealistic that it is not possible to deliver services of such a high standard, or it is financially very costly to do so, given the levels of resource constraint (Robinson, 2004, p.178). Recent research by (Alexandris, 2008) demonstrated the importance of identifying performance indicators in order to test the success of the managers strategies, and goals and reflect on the quality delivered to customers. Research by (Lentell, 2000, p.2) has indicated that customer satisfaction in sport services can be affected by factors such as the robustness of the bookings system, the promptness of the service delivery, and the way customers are treated by staff, or by the cleanliness of the service outlet. However recent research by (Tsuji, et al., 2007) suggests that managers should continuously develop and adopt procedures to understand, evaluate, and improve on the quality of services provided to their consumers in-order to improve customer care. The current state of golf, is that it is a $60 billion industry, with 30,730 courses worldwide and over 57 million golfers.(Golf Research Group, 2009 ) The Royal Ancient (RA) is golfs governing body, it operates with 136 organisations from the amateur and professional game and on behalf of over thirty million golfers in 123 countries (R A, 2009). The R A identify that the implementation of best practice throughout a golf club can be demonstrated firstly through ensuring that the management structure is capable of setting policy objectives which maintain and improve the quality of the golfing facility (R A, 2009). In addition the RA, recognise the importance of monitoring and reviewing the policy objectives as well as focusing on the efficient and effectiveness of service delivery to customers (RA, 2009) The governing body of male amateur golf in England is the English Golf Union, looking after the interests of over 1,800 golf clubs and 740,000 club members (English Golf Union, 2009). The governing body specifically addresses the management of quality at golf clubs in England. Providing assistance and support, in specific areas such as club adminstration, golf course management, as well as assisting staff in the day-to-day operations of the golf club and course (English Golf Union, 2009). The majority of research on the management of quality in golf has come from the US golf industry. For example a US golf study on managing perceived quality has indicated that golf club managers that modify the price of green fees depending on the time of day, time of booking or condition of play may impact customer satisfaction (Kimes and Wirtz, 2003). A further American study investigated how golfers choose a golf course. The findings indicate that American golfers are most influenced by the cost of green fees, followed by the quality of course conditions, availability of tee times, and lastly the location of golf course (Richard and Fairclough, 1994). However recent research by (Won, et al., 2009) suggests that committed golfers care more about the core elements such as the quality of course conditions rather than the cost of green fees. The research suggests that golf club managers that are providing a quality service primarily need to improve the core elements such as course main tenance as well as operating the golf facility (Won, et al., 2009). Other research surrounding the management of quality in golf has come from Korea, and Australia. For example a Korean study based on service quality and customer satisfaction suggested that managers of private golf clubs that focus on providing and improving service quality to customers can impact the profitability of golf clubs (Kim and Lough, 2007). Furthermore a study from the Australian golf industry identified twenty one service attributes. These attributes measured the perceptions of the golf facilities performance against the golfers expectations of the facility. The study specifically researched into areas such as the appearance of the facilities, course quality, staff responsiveness, customer behaviour, etiquette and value for money (Crilley, et al, 2002, p.374) Further research into issues in managing quality in the context of golf, has reflected that an increasing number of American golf courses are being built annually, while the number of golfers in America remains stagnant (Petrick, et al., 2001). As a result it is important that golf club managers identify the factors which attract and retain golfers. The findings also recognise that by understanding golfers experiences, this will enhance the facility operations, leading to a higher quality of service delivery (Petrick, et al., 2001). According to a report by the golf research group, (2002) based on UK golf courses this found that since the beginning of 1990, 603 new golf facilities have been built. This increase was initiated by the report called The Demand for Golf created by the RA. However from 2000, the growth of new golf facilities has been limited and only 10 new golf facilities were opened from 2000 to 2002, due to financial constraints and the lack of demand in the golf industry. (Golf Research Report, year) The current recession has affected the golf industry, according to a report from the English Golf Union they have found that memberships are declining in many golf clubs in the UK. Also the majority of golf clubs in the UK are not implementing joining fees in-order to attract new golfers (Mintel, 2009). In the UK, in 2008 there were 1.225 million members of golf clubs, and there are 2,630 golf courses, 72% of these golf courses are located in England (Mintel, 2009). According to a study by Mort and Collins (2001) they highlighted that 11% of golf courses totalling 210 in England, are classified as municipal golf courses, and stated that the objective of municipal golf courses is to maintain low green fees and attract the local population. Mowsbury Golf Club in Bedfordshire is a municipal golf course and is run by the local authority. According to a report by the Golf Research Group, (year) on municipal golf courses in 2002, there has been a substantial decrease in the number of rounds played per year especially between the years of 1995-2001. For example in 1995 around 45,000 rounds were played, however by 2001 only 35,000 rounds were played on the municipal courses, reflecting a huge decrease of 10,000 rounds played. Over the 6 year period this was a 23% reduction in UK municipal rounds in the UK. (Golf Research Report, year) Literature has acknowledged that there are a limited number of UK studies that have focused on service quality and customer care at golf clubs. However one study focused on the management of quality at municipal golf courses and highlighted Best Value. Stevens and Green, (2002) indicate that Best Value primarily focuses on local authorities, ensuring that the quality and cost of services meet the needs of the local population, and that the efficiency and quality of services continually improve. The study indicated that the introduction of Best Value has contributed to an improvement in the operations of municipal golf courses, primarily through the process of benchmarking with the objective of improving service quality (Mort and Collins, 2001). The purpose of this study is to investigate the level of service quality and customer care as perceived by members and non-members at Mowsbury Golf Club, Bedfordshire. The rationale for the study recognises that previous research reflects that are a limited number of UK studies on the customer care and service quality at golf clubs. Also previous researchers such as (Tsitskari, et al., 2006) have reflected the importance of service quality to the mission of sport and emphasises that further research towards service quality should be a primary concern. References http://academic.mintel.com/sinatra/oxygen_academic/search_results/show/display/id=394687/display/id=448545?select_section=448543